How to use CORE
Members
- Book a class
- On Home, tap Book beside a class, or open Schedule for every class. The class opens with its cost in credits and the cancellation terms. Check them, then confirm.
- Cancel a class
- Home's Your bookings card and your Account page list your classes with a Cancel button. Beside it, it says whether you get your credits back (free until the cutoff, then a late cancel).
- See your credits and history
- Account shows your credit balance, what's coming up and what you've been to.
- Buy classes or a membership
- On a studio's schedule, tap Prices & class packs under its name, then pick a pack or a membership.
- Sign your waivers
- Waivers, in the menu, lists anything the studio needs you to sign. Read it and sign on the screen.
- Workshops and events
- Events, in the menu, shows the ones you're signed up for. The studio's own events are on its Events page.
- Your weekly goal, password and details
- Settings, in the menu. Pick how many classes a week you're aiming for and the ring on Home fills toward it.
- Log out
- Log out is at the top right.
Front desk
- Check people in
- Front desk, Check in. Pick the class from today's cards, then tap each name as they arrive. Owes a fee, No waiver and First visit show beside the name.
- Take payment
- Take payment on the Front desk opens the till: class packs, memberships and studio items.
- Look up a member
- Members, in the menu. Search by name or email to see their bookings, credits and waivers.
- Today at a glance
- The second tab on the Front desk: what's on, who's coming, fees owed and open waitlist spots.
- Switch studio
- The Studio picker at the top switches between Shelton and Milford, keeping you on the same screen.
Instructors
- Your classes
- My classes is your first screen. Open a class to see who's booked.
- Mark attendance
- In a class's roster, tap people in as they arrive.
- Switch studio
- The Studio picker at the top switches between Shelton and Milford.
Managers and owners
- Today
- What's on now, what's next, and anything that needs you: fees, waivers and waitlists.
- The schedule
- Schedule, in the menu: Day, Week, Month or List. Add a class, change one, or cancel it (everyone booked is emailed and gets their credits back in full).
- Members and messages
- Members holds every client's record. Messages is for emails and the newsletter.
- Settings
- Cancellation rules and online buying, the till, staff and their roles, waivers, permissions, test mode and reporting.
- Reporting
- Sales, attendance and the numbers across both studios, from Settings.